Von Anthony
Salon in Frisco, Texas owned by Amy
Kott-Hovland and Kerry Hovland recently was named to the SALON TODAY 200 by
SALON TODAY magazine, the leading business publication for salon and spa
owners.
This is the 4th year in a row that the salon has been honored.
Von Anthony Salon was honored in the customer service category. Of all the management areas, customer service is the one where salons
and spas must continually up the ante. Customer Service influences the experience guests have in our salon.
And, while solid customer service definitely has an impact on overall
sales, it’s a trait that’s hard to measure.
Von Anthony Salon had to prove that they build engaging programs that encourage their team to deliver top-notch, consistent customer service to each guest at every visit.
This is the 4th year in a row that the salon has been honored.
Von Anthony Salon was honored in the customer service category. Of all the management areas, customer service is the one where salons
and spas must continually up the ante. Customer Service influences the experience guests have in our salon.
And, while solid customer service definitely has an impact on overall
sales, it’s a trait that’s hard to measure.Von Anthony Salon had to prove that they build engaging programs that encourage their team to deliver top-notch, consistent customer service to each guest at every visit.
The 200 salons were honored for their best business practices from
applications submitted by SALON TODAY readers, who represent the 20,000
top-producing salons and spas in the country.
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